We accept returns within 14 days of delivery online. Items must be unworn, in original condition, with tags attached and original packaging included.
How much does shipping cost?In order for us to provide free shipping on orders over $180, we currently don't cover the costs for shipping on returns/exchanges. But once we exchange said item we do cover shipping back Shipping rates range from$6–$20depending on your location and order size. Shipping fees are non-refundable.
How do I start a return?
Email us at westernbootsfashioncompanyinc@gmail.com with your order number and reason for return. We'll send you return instructions within 1–2 business days. Please don't ship anything back without approval — unauthorized returns can't be processed.
Do you offer exchanges?
yes we do offer exchanges, email us ASAP so we can process a exchange and get you your new item at your doorstep!
When will I get my refund?
Refunds are issued to your original payment method after inspection. Allow a few business days for it to appear depending on your bank.